Frequently Asked Questions

Everything you need to know about your luxury fragrance journey.

Are your fragrances 100% authentic?

Yes, every bottle sold at The Parfums is guaranteed to be 100% authentic. We source our products directly from authorized distributors and luxury perfume houses.

How should I store my perfume to ensure longevity?

To preserve the integrity of the scent, store your perfume in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer rather than a bathroom.

What is your return policy for opened fragrances?

Due to hygiene standards, we only accept returns on products that are unopened and in their original plastic shrink-wrap within 30 days of purchase.

How long does shipping take?

Standard shipping typically takes 3-5 business days. Please note that since perfume is classified as a flammable liquid, it must be shipped via ground transportation.

Do you offer samples before I commit to a full bottle?

We offer a 'Discovery Set' program where you can purchase 2ml vials of our top-selling scents. Each set includes a discount code for your subsequent full-size bottle purchase.

What is the difference between EDP and EDT?

Eau de Parfum (EDP) contains a higher concentration of fragrance oils (15-20%), resulting in a longer-lasting scent, while Eau de Toilette (EDT) is lighter (5-15%) and ideal for daily wear.